Operations Manager

• Are you ready to break free of the everyday?
• Seeking a clear path to grow and have a stake in ownership?
• Giving the opportunity to continuously innovate? Where you can be part of a company that knows developing an amazing team makes all the difference, where each day brings a new challenge?
• Look no further!

A regional installation and service company covering the Montgomery, Bucks, and Lehigh Valley regions is rapidly expanding. Seeking to add self-driven, experienced, and qualified individuals to our team, to grow alongside the company.

We are in search of an Operational Leader to work in a fast-paced environment, reporting directly to the CEO. A passionate leader who can successfully multi-task daily service-related responsibilities to assist in operations. Candidate must have a desire to expand their skills both professionally and personally. The selected candidate who meets the desired qualifications will be giving the tools needed and trained in all areas for success.

Capabilities:

• Ability to lead & develop a team of 15-20 team members
• Ability to develop a positive work culture, adding to our retention strategy.
• Ability for scale for future growth
• Mechanical aptitude & problem-solving skills
• Ability to work in the field with your labors as needed.
• Prior service experience.
• Takes pride and ownership in all aspects of work performed.
• Physical labor: Able to lift 50 lbs.
• Valid driver’s license
• Custom focused, ability to be the face of our company.
• Ability to estimate and write-up final proposals
• Ability to follow verbal & written instructions.
• Owns basic set of hand tools
• Ability to become the subject matter expert
• Ability to up-sell when appropriate in order to benefit our clientele.
• Work as a team member to achieve company goals and customer satisfaction.
• Ability to hold staff accountable, creating internal KPI’s (Key Performance Indictors).
• Ability to be independent and to work in a team
• Sense of craftsmanship takes pride in your craft.
• Actively looks for ways to contribute
• Organized, with a strong work ethic
• Process a strong business acumen with a professional demeanor.
• Strong integrity, should prove to be a valuable technical resource for other team members

Responsibilities:

• Review daily work orders and schedules
• Caravan install crews to jobsite.
• Lay out installation with crew leader, ensure all materials are on-site for installation, review with clients
• Maintain daily service appointments.
• Coordinate sales appointments with potential clients.
• Review on jobsites with install crews, homeowners and commercial clientele.

Achieve the requirements and primary accountabilities by:

• Strong problem solving / troubleshooting practices
• Being a team player and working cross-functionally.
• Managing resources and relationships - internally and externally.
• Consistently evaluating processes - recommending changes when appropriate.
• Communicating throughout organization.
• Initiating new, creative ideas.
• Having a willingness to be flexible - adapting to new paths.
• Able to manage multiple projects.

What we offer:

• To be apart of a well established team that values hard work, innovation and knows the value of its people. 
• Competitive base salary
• Bonus and Commission plan
• 401K benefits
• Paid holidays & vacations
• Health Benefits
• Paid training and education
• Corporate vehicle