Operations Manager (Field Services) | Jobs with TheMasonGroup

Operations Manager (Field Services) Accepting Candidate

Location: Jamison, Pennsylvania Country: United States Job Type: Permanent (Full Time)
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Published Date: 06-03-2020  
Sean M. Hill

Sean M. Hill is recruiting this position.

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Job Description

Operations Manager

  • Are you ready to break free of the everyday?
  • Seeking a clear path to grow and have a stake in ownership?
  • Giving the opportunity to continuously innovate? Where you can be part of a company that knows developing an amazing team makes all the difference, where each day brings a new challenge?
  • Look no further!

A local family owned installation and service company covering the Montgomery, Bucks, and Lehigh Valley regions is rapidly expanding. Seeking to add self-driven, experienced, and qualified individuals to our team, to grow alongside the company.

We are in search of an Operational Leader to work in a fast-paced environment, reporting directly to the CEO. A passionate leader who can successfully multi-task daily service-related responsibilities to assist in operations. Candidate must have a desire to expand their skills both professionally and personally. The selected candidate who meets the desired qualifications will be giving the tools needed and trained in all areas for success.

Capabilities:

  • Ability to lead & develop a team of 15-20 team members
  • Ability to develop a positive work culture, adding to our retention strategy.
  • Ability for scale for future growth
  • Mechanical aptitude & problem-solving skills
  • Ability to work in the field with your labors as needed.
  • Prior service experience.
  • Takes pride and ownership in all aspects of work performed.
  • Physical labor: Able to lift 50plus lbs.
  • Valid driver’s license
  • Custom focused, ability to be the face of our company.
  • Ability to estimate and write-up final proposals
  • Ability to follow verbal & written instructions.
  • Owns basic set of hand tools
  • Ability to become the subject matter expert
  • Ability to up-sell when appropriate in order to benefit our clientele.
  • Work as a team member to achieve company goals and customer satisfaction.
  • Ability to hold staff accountable, creating internal KPI’s (Key Performance Indictors).
  • Ability to be independent and to work in a team
  • Sense of craftsmanship takes pride in your craft.
  • Actively looks for ways to contribute
  • Organized, with a strong work ethic
  • Process a strong business acumen with a professional demeanor.
  • Strong integrity, should prove to be a valuable technical resource for other team members

Responsibilities:

  • Review daily work orders and schedules
  • Caravan install crews to jobsite.
  • Lay out installation with crew leader, ensure all materials are on-site for installation, review with clients
  • Maintain daily service appointments.
  • Coordinate sales appointments with potential clients.
  • Review on jobsites with install crews, homeowners and commercial clientele.

Achieve the requirements and primary accountabilities by:

  • Strong problem solving / troubleshooting practices
  • Being a team player and working cross-functionally.
  • Managing resources and relationships - internally and externally.
  • Consistently evaluating processes - recommending changes when appropriate.
  • Communicating throughout organization.
  • Initiating new, creative ideas.
  • Having a willingness to be flexible - adapting to new paths.
  • Able to manage multiple projects.

Benefits:

  • Competitive base salary
  • Bonus and Commission plan
  • 401K benefits
  • Paid holidays & vacations
  • Health Benefits
  • Paid training and education
  • Corporate vehicle
  • No. of Openings:
    1
  • EEO Category:
    First & Mid Offs & Mgrs
  • Company Job ID:
    J-C58LBL
  • Skills

    Trades: 5 years

    Process Driven: 5 years

    Leadership: 5 years

    Operations: 5 years

    Management: 3 years

    FIELD SERVICE: 1 years

    Proposal: 1 years

    Crm: 1 years

    Estimating: 1 years

    TECHNICIAN: 1 years

    Tech: 1 years

    Installation: 1 years

    Install: 1 years

    Field Services: 1 years

    Irrigation: 1 years

    Coachable: 1 years